Gallery

Designation : Quality Analyst
Salary  : Best in industry
Education  : Any Graduate
Shift Timings : Day Shift

Job Description:

• Randomly audit required number of calls on daily basis.
• Providing timely and accurate feedback to agents for improvement areas .
• Take corrective actions by doing data analysis to improve process efficiency.
• Work upon the action plans to improve Quality scores.

Candidate Profile:

• 1-4 years experience in call auditing Skills Quality analyst in BPO/Call center.
• Excellent Communication Skills Multilingual are added advantage.
• Immediate Joiners Preferable.

Job code: QA

Contact Details:
9087884462 /9840955911/9087884463

Designation : MIS EXECUTIVE
Salary : Best in industry
Education : Any Graduate
Shift Timings : Day Shift

Job Description:  

• Tracking of projects assigned and reporting on the progress.
• Provide service excellence support to operations and clients.
• Cater to client adhoc requirement.
• Preparing reports like SSC Tracker, Campaign performance Tracker,Cycle wise performance,
  Waiver Tracker.
• Monitoring, reporting and enhancing service level performance.
• Continuously look for opportunities to improve existing metrics for improving the service levels
  to meet company objectives
• Accuracy of data
• Number of reports generated in a specified period.
• Adherence to report TAT.
• Other key management attributes & Key Performance Indicators (KPIs) as agreed.
• Should be excellent in Excel and should be only from Domestic BPO background.

Candidate Profile:

• Good Communication skills
• MS Office operating and typing skills
• Database management skills
• Analytical skills, Interpersonal and Problem Solving skills

Job code: MIS

Contact Details: 
9087884462/9840955911/9087884463

Designation      : AR CALLER
Salary               : Best in industry
Education         : Any Graduate
Shift Timings   : Night Shift

Job description:

• Requirement- Minimum 6 months to 2 years’ experience in AR calling(Denials)
• Strong knowledge in AR denials
• Strong Analytical and communication skills

Candidate Profile:

• Excellent communication Skills.
• Immediate Joiners are Preferable.
• Candidate who have experience in AR Analyst are also preferable.

 
Job code: AR
 
Contact Details:
          9087884462 /9840955911/9087884463

Designation :HR GENERALIST

Salary :Best in industry

Education :Any Graduate

Shift Timings :Day Shift

Location :Pondicherry

Job description: 

• Responsible for End-to-End Recruitment Activities.
• Scheduling interviews & assisting in interview process.
• Responsible for Employee Engagement Activities.
• Controlling Attrition.
• Taking care of HR Generalist Activities.

Candidate Profile:

• Minimum 2 years experience in HR activities including recruitment.
• Must have experience in PF/ESI & Statutory Laws.
• Hands on experience in Payroll and Attendance.
• Team handling abilities.
• Excellent communication and analytical Skills.
• Looking only for female candidate.
• Should have experience in BPO.

Job code: HR
Contact Details:
9087884462 /9840955911/9087884463

Designation      : Customer support Executive/Telesales Executive
Domain           : Banking/Telecom/Airlines
Salary           : As per company standards
Education        : Any Graduate
Language        : Tamil, Hindi, Telugu, Malayalam, Kannada, Gujarati, Marathi, Oriya, Bengali
Shift Timings   : Day Shift/Rotational Shift

Job description:

• Manage and resolve customer queries.
• Pitch sales and close calls to achieve the targets.
• Cross sell various Banking/ financial products.
• Manage customer database.

Candidate Profile:

• Minimum 6months to1 year experience in Bpo/Call center.
• Candidates with high energy and convincing skills are preferable.
• Excellent communication Skills with multilingual languages are preferable.
• Freshers are also welcome. 

Job code: CSR
Contact Details:
9087884462/9840955911/9087884463

Designation      : Team Leader

Salary               : Best in industry

Education         : Any Graduate

Shift Timings   : Day Shift

Job description:

• Set clear team goals.
• Delegate tasks and set deadlines.
• Oversee day-to-day operation.
• Monitor team performance & report on metrics.
• Motivate team members.
• Suggest & organize team building activities.
• Control Team attrition.
• Responsible for Targets to be met.

Candidate Profile:

• Minimum 2 years in Sales/Collection with Call Centre/BPO experience.
• Sales experience in Credit cards/NBFC/Telecom industry are preferable with excellent team handling capabilities.
• Must motive the team & achieve the target.
• Excellent Communication & Convincing Skills.

Contact Details:
9087884462 /9840955911/9087884463

Designation      : AR CALLER
Salary               : Best in industry
Education         : Any Graduate
Shift Timings   : Night Shift

Job description:

• Requirement- Minimum 6 months to 2 years’ experience in AR calling(Denials)
• Strong knowledge in AR denials
• Strong Analytical and communication skills

Candidate Profile:

• Excellent communication Skills.
• Immediate Joiners are Preferable.
• Candidate who have experience in AR Analyst are also preferable. 

Job code: AR
 
Contact Details:
9087884462 /9840955911/9087884463