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  • HOME
  • ABOUT US
    • Company Overview
    • Methodologies & Quality Process
    • Gallery
    • Management Team
    • Subsidiaries
    • Information Security
  • SERVICES
    • Call Center Services
      • Inbound – Outbound Call Support
      • Chat & Email Support
      • Order Taking
    • BPO Services
      • Invoice Factoring Support
      • Image Processing
      • Human Resource Services
      • Underwriting Process
      • Accounts & Financial Services
      • E Com Support Services
      • Data Conversion
      • Forms Processing
      • Web Research Services
    • Healthcare Services
      • Accounts Receivable follow-up
      • Medical Billing & Collection
      • Medical Charge Entry Services
      • Payment Posting
      • Claims Processing
      • Revenue Cycle Management
      • Medical Data Entry Services
    • IT Services
      • Portal Management
      • Website Development
      • Software Development
    • Artwork Services
    • KPO
      • Litigation Services
      • Accounting Services
      • Research and Analysis
      • e-Learning Solutions
  • CAREERS
  • CONTACT US

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Corporate Headquarters :
iMarque Solutions Pvt. Ltd.
9-10 Theyagaraya Road,
T. Nagar, Chennai,
Tamil Nadu, INDIA – 600 017
Tel: +91-44-243 222 73, 74, 75
Fax: +91-44-243 222 76
E-mail : info@imarque.co.in
Middle East Office :

Ibn Khaldoun Street,
Qairawan Complex,
Office No.108
Hawally, KUWAIT.
Ph : +965 2610002/3
E-mail : info@imarque.co.in

Branch Office :

iMarque Solutions Pvt. Ltd.
No. 30/4 B, Deen Plaza 2nd & 3rd Floor
State Bank road
Mayiladuthurai – 609001
Phone : +91-04364-224140
E-mail : info@imarque.co.in

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Business Development

Salary : Best in Industry

Education : Any Graduate

Job roles and responsibilities

  1. Build contacts with potential clients to create new business opportunities for both Domestic & International Process
  2. Keep prospective client database updated
  3. Make cold calls for new business leads
  4. Support in writing new business proposals
  5. Maintain knowledge of all product and service offerings of the company
  6. Arrange meetings for senior management with prospective clients

 

Competencies and Skills Required

  1. Candidates with strong experience in Business Development from BPO/ call center Industry
  2. Exposure in Power point presentations, prepare modules & quotations according to the business needs
  3. Must have excellent interpersonal skills with written and verbal communication.
  4. Excellent negotiation skills
  5. Ability to work under pressure

Contact Details:

9087884463

HR – Trainee

Job description :

  • Sourcing resumes from job portals  and own references.
    Working on requirements & scheduling the interviews.
  • Follow up with Consultancies.
    Responsible for Complete Recruitment Cycle.

Desired Candidate Profile :

  • Any Graduate with good communication skills.
  • Willing to work in HR field.
  • Immediate Joiners preferred.
  • Multilingual will be an added advantage.

Quality Analyst

Designation : Quality Analyst
Salary  : Best in industry
Education  : Any Graduate
Shift Timings : Day Shift

Job Description:

  • Randomly audit required number of calls on daily basis.
  • Providing timely and accurate feedback to agents for improvement areas .
  • Take corrective actions by doing data analysis to improve process efficiency.
  • Work upon the action plans to improve Quality scores.

Candidate Profile:

  • 1-4 years experience in call auditing Skills Quality analyst in BPO/Call center.
  • Excellent Communication Skills Multilingual are added advantage.
  • Immediate Joiners Preferable.

Job code: QA

Contact Details:
9087884462 /9840955911/9087884463

MIS EXECUTIVE

Designation : MIS EXECUTIVE
Salary : Best in industry
Education : Any Graduate
Shift Timings : Day Shift

Job Description:  

  • Tracking of projects assigned and reporting on the progress.
  • Provide service excellence support to operations and clients.
  • Cater to client adhoc requirement.
  • Preparing reports like SSC Tracker, Campaign performance Tracker,Cycle wise performance,
    Waiver Tracker.
  • Monitoring, reporting and enhancing service level performance.
  • Continuously look for opportunities to improve existing metrics for improving the service levels
    to meet company objectives
  • Accuracy of data
  • Number of reports generated in a specified period.
  • Adherence to report TAT.
  • Other key management attributes & Key Performance Indicators (KPIs) as agreed.
  • Should be excellent in Excel and should be only from Domestic BPO background.

Candidate Profile:

  • Good Communication skills
  • MS Office operating and typing skills
  • Database management skills
  • Analytical skills, Interpersonal and Problem Solving skills

Job code: MIS

Contact Details: 
9087884462/9840955911/9087884463

AR Caller Cum Analyst

Designation      : AR CALLER
Salary               : Best in industry
Education         : Any Graduate
Shift Timings   : Night Shift

Job description:

  • Requirement- Minimum 6 months to 2 years’ experience in AR calling(Denials)
  • Strong knowledge in AR denials
  • Strong Analytical and communication skills

Candidate Profile:

  • Excellent communication Skills.
  • Immediate Joiners are Preferable.
  • Candidate who have experience in AR Analyst are also preferable.

 
Job code: AR
 
Contact Details:
          9087884462 /9840955911/9087884463

HR Generalist

Designation :HR GENERALIST

Salary :Best in industry

Education :Any Graduate

Shift Timings :Day Shift

Location :Pondicherry

Job description: 

  • Responsible for End-to-End Recruitment Activities.
  • Scheduling interviews & assisting in interview process.
  • Responsible for Employee Engagement Activities.
  • Controlling Attrition.
  • Taking care of HR Generalist Activities.

Candidate Profile:

  • Minimum 2 years experience in HR activities including recruitment.
  • Must have experience in PF/ESI & Statutory Laws.
  • Hands on experience in Payroll and Attendance.
  • Team handling abilities.
  • Excellent communication and analytical Skills.
  • Looking only for female candidate.
  • Should have experience in BPO.

Job code: HR
Contact Details:
9087884462 /9840955911/9087884463

CUSTOMER SUPPORT EXECUTIVE

Designation      : Customer support Executive/Telesales Executive
Domain           : Banking/Telecom/Airlines
Salary           : As per company standards
Education        : Any Graduate
Language        : Tamil, Hindi, Telugu, Malayalam, Kannada, Gujarati, Marathi, Oriya, Bengali
Shift Timings   : Day Shift/Rotational Shift

Job description:

  • Manage and resolve customer queries.
  • Pitch sales and close calls to achieve the targets.
  • Cross sell various Banking/ financial products.
  • Manage customer database.

Candidate Profile:

  • Minimum 6months to1 year experience in Bpo/Call center.
  • Candidates with high energy and convincing skills are preferable.
  • Excellent communication Skills with multilingual languages are preferable.
  • Freshers are also welcome. 

Job code: CSR
Contact Details:
9087884462/9840955911/9087884463

Team Leader

Designation      : Team Leader

Salary               : Best in industry

Education         : Any Graduate

Shift Timings   : Day Shift

Job description:

  • Set clear team goals.
  • Delegate tasks and set deadlines.
  • Oversee day-to-day operation.
  • Monitor team performance & report on metrics.
  • Motivate team members.
  • Suggest & organize team building activities.
  • Control Team attrition.
  • Responsible for Targets to be met.

Candidate Profile:

  • Minimum 2 years in Sales/Collection with Call Centre/BPO experience.
  • Sales experience in Credit cards/NBFC/Telecom industry are preferable with excellent team handling capabilities.
  • Must motive the team & achieve the target.
  • Excellent Communication & Convincing Skills.

Contact Details:
9087884462 /9840955911/9087884463

Trainer

Designation : Trainer cum Quality

Salary : Best in industry

Education : Any Graduate

Shift Timings : Day Shift

Job description:

    • • To educate them on KYC & how to handle calls.
      • Making mock calls followed by call audits & observation.
      • Engage the team & batch in various training activities.
      • Training the batches in complete process cycle and give them product know with sales training.

Candidate Profile:

    • • Should be able to train employees, must have leadership skills excellent command over the language.
      • Must be good in preparation of training modules, presentation & reports.
      • Must possess strong knowledge in banking financial products.
      • Candidates with minimum 2 years of strong experience in Product/Sales training, preferably from BPO/Call centre background.
    •  • Most preferable for multilingual languages.

Contact Details:
9087884462 /9840955911/9087884463

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JOB DESCRIPTION

  • Excellent Communication skills with US/UK Accent
  • Must have outbound sales experience
  • Willing to work in Night Shift
  • Male Candidates Preferable

Industry: BPO/CALL CENTRE/ ITES

 Salary: 12K-15k

Shift : Fixed Night Shift

Functional Area:ITES, BPO, KPO, LPO, Customer  Service, Operations

Both Male and Female candidates can apply

Venue details : No 9-10, 1st Floor,Theyagaraya Rd,Pondy Bazar.(Opp to Globus, Above IDEA Showroom) T.Nagar, Chennai – 17.

INTERNATIONAL VOICE PROCESS

JOB DESCRIPTION

  • Excellent Communication skills with US/UK Accent
  • Must have outbound sales experience
  • Willing to work in Night Shift
  • Male Candidates Preferable

Industry: BPO/CALL CENTRE/ ITES

 Salary: 12K-15k

Shift : Fixed Night Shift

Functional Area:ITES, BPO, KPO, LPO, Customer  Service, Operations

Both Male and Female candidates can apply

Contact details : No 9-10, 1st Floor,Theyagaraya Rd,Pondy Bazar.(Opp to Globus, Above IDEA Showroom) T.Nagar, Chennai – 17.

AR Caller Cum Analyst

Designation      : AR CALLER
Salary               : Best in industry
Education         : Any Graduate
Shift Timings   : Night Shift

Job description:

  • Requirement- Minimum 6 months to 2 years’ experience in AR calling(Denials)
  • Strong knowledge in AR denials
  • Strong Analytical and communication skills

Candidate Profile:

  • Excellent communication Skills.
  • Immediate Joiners are Preferable.
  • Candidate who have experience in AR Analyst are also preferable. 

Job code: AR
 
Contact Details:
9087884462 /9840955911/9087884463

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