iMarque provides all of the litigation support services on your discovery efforts that requires excellent quality and client service. We provide both online & offline litigation support services.
Our coding service was designed to be fast, convenient and accurate so that you can spend your time researching your documents, not waiting for them to be coded. As our service is faster than most, your firm can wait much longer to determine if the litigation documents must be processed at all. This will save your firm valuable time and money, while giving you the advantage of being flexible and proactive.
Document Unitization (Physical & Logical determination):
This process eliminates insufficient and inaccurate document preparation and provides effectiveness of a document database. This is one of the critical processes involved in the development of an electronic document management system. This process also identifies unique documents by type or date.
Physical determination: It is a single-level of document unitization that is based on the presence of binding elements such as a staple or paper clip. Documents are unitized within the physical boundaries determined by the binding elements.
- Beginning Bates: Document Starting Point.
- Ending Bates: Document Ending Point
Logical determination (LDD): Logically distinguished documents from each other and define attachment relationships among the documents (i.e., parent-child). Unitization enables database users to search and retrieve documents by a particular date, author, or other coded field even when those documents were buried as report attachments in the original, physically bound collection.
All the documents are well analyzed and at this phase field determination is identified. Following are the some of the determination fields.
- Beginning Bates: Document Starting Point.
- Ending Bates: Document Ending Point
- Beginning Attachment: Parent Document Starting Point.
- Ending Attachment: Child Document Ending Point
Document Coding Services:
- Objective Coding (Bibliographic Coding)
- Subjective Coding (Advanced Coding Services)
- In-text Coding
Objective Coding: It is basic coding service to create indices to your documents that include any objective information you choose, including to/from names, document date, document title etc. iMarque can also process your collection to eliminate those documents that are clearly without value, including lunch reminders, e-mails discussing sports events.
Subjective Coding: Is a more comprehensive service that provides a database with bibliographic information and relevant data extrapolated from searching line-by-line review of each page of each document coding with the requested words or names into a database record that is associated with the document that the word or name was found in.
In-text Coding: In-Text coding is the process of capturing the data elements within the body of a document. Coding information referenced in the individual document such as names, locations, important numbers and dates etc.
General Coding Fields:
- Document Type
- Document Date
- Document Title
- Document Authors
- Document Recipients
- Copies & Blind Copies
- Document Characteristic
Format and Record Specifications (Output Format) :
We provide our output as per your request in some of the standard technical formats like Concordance, Summation, Ringtail, IPRO, Jazz Notes, Trial Director, Doculex etc.
Flow Chart
Coding Approach:
- Allow Coders to concentrate and get Quality Output.
- Code one characteristic of a document at a time. This allows each coder to develop the expertise in locating the fields as well as improves quality and throughput.
- Require important and complex fields like Doc Title to be coded by senior coders.
- Verification of doc type versus the approved list of document types for spelling mistakes and unwanted / undefined doc types.
- Generating a master file of Author / Recipients / CCs on a continuous runtime basis and use the same at the final stage to verify the spelling as well as save runtime coding using drop down menus.
- Checking continuity of Image and Bates Numbers.
After coding is completed, Our Quality Control Coders will perform a 100% comparison of all coded information to the document image to confirm accuracy and completeness. Any detected errors will be corrected, and databases updated. We are completely committed to quality and customer satisfaction and guarantee a coding accuracy of at least 99.9%.
Turn Around Time (TAT): We offer a turnaround time of 12-48 hours depending on your requirements. Within 12 hours of the receipt of data, we send you an analysis report containing the number of images to be coded, sample code sheet and estimated time to code for data cross check.
Coding Manual: We do not code any project until we have agreed with you on a detailed set of standards and guidelines for what is to be coded and how it is to be coded.
Quality Control:
We very aware that quality is the most important factor for success and it is committed to stride with quality hand-in-hand all its way. Disciplined conventions followed at iMarque ensures that data will not be missed or overlooked due to spelling variations or incorrect entries of dates or codes.
The result of such quality work arises from the comprehensive quality coding control mechanism that we practice at iMarque.
Methods such as:
- 100% visual verification of each document by senior quality check team
- Project Specific Edits and Validations custom tailored to suit each project
- Automated and semi-automated checks for spelling of Names and Titles
- Random Checks on the data to be dispatched by Project Management Team
Quality Assurance:
- Each document is 100% reviewed and verified for the correctness of the coded information. Project specific QA Checks are performed for identifying the wrong entries.
- iMarque Quality Assurance personnel verify all the points in the project specific QA checklist including bates ranging, data integrity, mandatory fields, all validation, sequence, duplication checks, human errors etc. The whole database is thoroughly checked for the correctness and uniqueness.
- Quality Assurance Personnel performs the Quality Audit. 15% of the documents from each document type are randomly picked and audited for its accuracy in all respects
- iMarque personnel assure best quality with their collective experience in coding database information at a very competitive cost.
