Most businesses distinguish inbound order taking services as one ideal situation where companies can free up most of their valuable time and concentrate more on spreading the message relating to their services and products instead of spending time on dealing enquiries.
Using iMarque inbound order taking services will help you to supplement your own in-house staff as your sole order taking strategy will bring a significant impact on the cost and increase the sales figures.
Our friendly customer care representatives speak to the customers and help them to learn more about different products or services and solve their queries. To sum up, have a close look at our customer care order taking services that include:
- Personalized call reporting
- 24/7/365 nonstop quality service
- Secured connection
- Superior inbound call routing features that include call overflow and automated menu selection
- Ensuring quality service and efficient sales closing
- Cost effective handling of huge call volumes
- Handling high volumes of calls and different product catalogs
- Quick Turn Around
- Gain over the automatic order systems, adding personal touch and trust of customers
- Calls answered on the behalf of the client company
